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"very disappointed"

"only issue i have is power cord should be white"

"1 extension if you need more length and these are no more expensive than usb cables"

"i have turned these to the lowest settings which work well but get the odd false alarm"

"the main problem is when you try to view more than 1 camera you select a 4 camera window or swipe left it only shows 1 at a time"

"i had purchased this to monitor outside through a window however this does not work"

"after initiation the update the camera turned off and stopped working"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"the reason i give 1 star is because after 1 month of use the camera started rebooting by itself without any option activated to do so and its very annoying during the night when it does that allmoste eveey hour"

"activity zones could be better but i will play with these a bit more before giving up completely"

"so the multiple view is a complete waste of time"

"poor nightvision the ir nightvision is not great!"

"completely waste of money"

"this is really annoying as without live streaming you cant keep recording nor is there snapshots or motion"

"have tried everything and every range of sim card yet there is a huge problem"

"crap camera and very noisy!"

"stay away dreadful product"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"the instructions are pretty poor i suggest you need to look at this problem personally i would not buy the two together camera is fine on it's own"

"tried hitting the "retry" button and it repeatedly failed far too quickly for it to have even attempted a substantive check"

"whilst the hardware produced by such firms may be ok i always have concerns about the robustness of their software and privacy issues"

"the other niggle was the sd card issue mentioned above"

"it’s almost misleading as during the night it only shows what is directly in front of the camera"

"if notifications are on be prepared to get bombarded but at a delayed rate"

"here are my other cons glitchy app auto switches from hq to lq no way to stop it notifies with no apparent trigger detection is also over sensitive delays in notifications sometimes hours get 20 notifications from whole day in one go sound is terrible reboots required regular tech support is poor it admittedly is an amazing concept and if a little more effort was made could have been fantastic"

"that way the device or memory cards being stolen will not mean the loss of footage"

"crap camera and very noisy!"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"the play back is very laggy and not easy to view back recorded footage very time consuming"

"reboot time is fixed at 3am"

"iv had cheap cameras in the past which have concerned me for security reasons"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"the camera can be left on auto day night mode or forced permanently into day or night mode"

"then another issue was the camera telling me that the memory card had a problem which turned out to mean it needed formatting first but i found an option in the software that means the camera can do this for you"

"still not operational and now too late as location is shut down due to virus outbreak"

"not sure if this is a coding issue or me being dim"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"i dropped the camera from approx 5’ onto concrete snapped one of the bracket lugs but camera itself not damaged and working fine"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"dont use the auto restart it can randomly completely screw up the setup when it goes wrong and it will use the manual option in the app"

"awesome little camera you are pretty limited and stuck within the tapo app but i’m sure updates will come ie there is no patrol mode just virtual and horizontal scan"

"again it "could only be controlled locally" and the check screen failed instantly on every retry"

"this rubbish is going back cant beleive this cr** is tp link branded"

"utterly useless"

"to prevent it or help it if it got stolen again i bought this lil camera"

"the box says the unit is a c200 but the app says a kc110 kc115 it is utter junk and i would not engage with tapo or tp link again"

"further in addition to remote access using the tp link camera ios or android app you can also stream live views to any alexa device that has a screen and similar kit from google"

"many false alarms"

"now have no picture assistance useless"

"the picture is fine not any better than the cheap chinese no brand its replacing"

"wasted my money with this it works on 2"

"it has two rtsp feeds one 1080p hd and another lesser quality"

"this cause problems at night due to the reflection off the night vision lights"

"i bought this camera after spent hours viewing other people feedbacks"

"it looses connection and freezes even with the app !"

"poor sound"

"don’t know if that’s the app or 4g or wifi connection issues"

"may not be ideal as purely security camera unless well hidden"

"this is outrageous advice which would have all sorts of privacy implications which i am not prepared to contemplate"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"another problem to add to the long list"

"this review is likely more about failings with the tapo app and or any underlying apis rather than the device itself which in itself "seemed" functional however since both need to operate seamlessly to effectively utilise the latter the problems described within render the camera virtually unusable"

"the power cable is nice and long i have the camera mounted upside down at the top of the window the image can be flipped and the cable runs across the top of the window and all the way to the floor"

"i'm using this with a 32gb sdhc card to record video so no ongoing cloud payments"

"i can see how this can be immensely valuable to people with animals that needs to be left on their own or with babies whose parents would like to interact with them without physically disturbing them!"

"i'm still learning with this little fella but whatni did find easier for me is to put it on the 'motion detection' setting for recording as opposed to continuous recording then i don't have to through hours of footage"

"some of the app features can not be used as the camera firmware is not supported which would seem a shame"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"no way to set duration for clips recorded after each trigger it carries on recording way too long"

"but having issues with the mic 🎤 and speaker 🔈 quality isn’t great"

"would have returned for refund but missed the return window"

"paid £25 and is good for that but made in china it’s ok for that price and all works great app is really easy to use shame it does not have a zoom just on the screen can go in more but then comes a mess mic speaker are poor a good starter camera"

"since it was purchased as a baby monitor to use via echo show the picture wasnt bright enough"

"don’t waste your money"

"good points small cheap records to micro sd card app lets you watch remotely app does seem to work can review saved footage at up to 8x speed bad points motion detection is essentially useless it doesn't detect me walking down our drive but does detect random cars outside of the detection zone"

"the troubleshooting is lacking instructions"

"4ghz wifi as camera and phone have to be on the same wifi for installation the camera is not 5ghz compatible"

"i can't do much with an item that's got the wrong plug"

"i have a 64gb memory card installed and the biggest benefit from recording video so far has been seeing how many cats use my garden as a thoroughfare"

"camera video stream can be viewed through a google nest hub limited view time only although any other configuration or playback of recordings must be done through the app"

"has anyone else has this problem?"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"update: it was just one of the cameras causing the issue"

"in the app it constantly shows the camera as offline or says no internet even though i could stream podcasts radio"

"waste of money !"

"motion detection at default level is erratic sometimes no detection even though you walk straight in front of the camera and other times detection with no obvious movement and often delayed"

"activity zone adjustment is a gimmick not functional if it sees it it will get recorded basically"

"privacy mode stops the camera recording video and sound"

"if however you have access points and or extenders then it might be a nightmare it will connect to your main router but not to extenders or access points in order to do that you have to disable ap on those devices and the enable it after you have set up the camera"

"i was off down the pub while he slaved away rigging this gadget up"

"having tried it i can see most facial characteristics well enough to be able to make people out in low light situations"

"doesn’t record on auto detect but does detect and sound sounder so fault in unit"

"during daylight this is a fabulous bit of kit but at night it is not much good"

"bad points when logging into the ios app after set up ios tries to use a new suggested password rather than the one already set up and saved in keychain"

"they tried it a couple of months later and it didn’t work and was unable to return as this was outside the return window"

"dose anyone how to keep it recording without the app being opened"

"cannot be beaten in price vs performance"

"zoom not too clever seems to distort the picture"

"i’m very disappointed in tapo!"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"the skill app whilst easy to set up is full of bugs the latest one is that even if you turn off notifications it notifies you of every event"

"" this is incorrect privacy mode does not physically close the lens"

"like all similar products can't see through double glazing at night due to infared reflecting off the surface"

"unless our flat is somehow haunted without our knowing these alerts must be bogus"

"there is a strange lens flare possibly because the ir light is too close to the lens and light reflects directly back into the camera"

"i'm going to try one more configuration then if issues still exist i'll be returning both cameras as not fit for purpose"

"this makes it evidentially useless as a security camera"

"the speaker is reasonably loud for when you want to two way call or alarm however the design choice to put it at the rear of the camera has obvious sound issues"

"the loop function allows it to record continuously so you don't need to worry about having to clear old files or change sd card when full"

"a well made camera with clear visuals however the screw down mounting plate is near impossible to disengage so make sure it is correctly aligned before fixing"

"for shooting through windows at night turn of the auto mode and set it day only this switches the night vision leds off but you will outdoor lighting to compensate"

"in summary i can recommend the tp cameras however please ensure you allow enough time beforehand for ample set up and troubleshooting to avoid future issues"

"i have been on their web site but it doesn't even show me which way round to put the sd card into the slot in the camera"

"much better than i was expecting it to be as i bought it as a visual deterrent due to its size but i’ve been pleasantly surprised by the quality of images captured"

"this is after the latest update that seems to have fixed a few other issues but without a permanent live view i can't give it more than one star as a baby monitor"

"" this is incorrect privacy mode does not physically close the lens"

"easy set up and i'm rubbish with instructions"

"item was faulty sound and mic didn't work"

"i wouldn’t recommend"

"after reducing the motion detection sensitivity to its lowest level and reducing the field of view used to detect motion the alerts are now less frequent but still occur for no apparent reason"

"getting into the "more" section works once every three tries and when there sometimes it fails to show you live feed so have to go out and back in again"

"forcing permanent day mode avoids this although it also keeps the camera in lower sensitivity colour recording mode so although better than night mode it still isn't ideal"

"once can even take a still photo if one wanted"

"i recently had the catalytic converters stolen off my prius and was very p*****off about it!"

"firstly can i say that i am surprised by some negative comments given the price of this camera and what it packs"

"only two minor issues 1"

"i do not want to have to flag the exact location of the camera as i believe that represents a security issue if the server is compromised"

"also when i try and retrieve the recording it shows a small picture icon of the recording but when i try and open it to watch it it opens a black screen with a play button which doesn't do anything"

"if i have one niggle is that if you're using this as a security camera the plug is so easy to undo maybe they should come up with some sort of screw connection with maybe an allen key to tighten so it cannot be easily pulled out apart from this the quality is good but it's a shame you cannot use it with with echo dots without having a fire tv it will be nice just to ask the dot to show the camera and to choose what device you wanted to show on i"

"i bought this camera to replace a baby kimcam and now that i've the tp link tapo i'm going to miss my old camera"

"secondly the live feed is not continuous on your phone evry few minutes it keeps asking permission if you want to continue absolutely horendous device no such issue with yi cameras"

"after that it seems to lose the connection or something went wrong again and i’ve got red light on the app says the camera is offline and the camera doesn’t reset or tries to do anything"

"most other cameras have standardized on micro usb for power but this has its own transformer and connector which i find an inconvenience"

"do not buy the sd suggested as they are defunct and not even the correct format for the camera"

"i note from other reviews that others had similar problems with the 128gb"

"if you intend to get a cheap camera that supports pan and tilt for your home to monitor things you will not go wrong with the tapo c200"

"5 allowing the app every permission still no luck"

"lead is not long enough for something like this you would want it up high or in a corner horrible black lead hanging down"

"it would be a 5 star from me if the recorded audio is better i find the audio very poor at a few feet away you cannot make out what i was saying"

"i appreciate that this is the budget end of tp link's range of cameras but even so i was not impressed with the picture quality when compared to similar priced cameras the camera was also jerky and noisy when rotating"

"streaming to google hub is almost impossible as it looses connection or freezes"

"in my kitchen i had a pest control plug attached which had a red light permanently on"

"the only way to record footage is to store it locally on an sd card which is not included"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"within a fornight had to send one back as it failed"

"but i'd rather have too sensitive than not enough"

"for most people i don't know if this would be a problem but it's worth bearing in mind that using something like zoneminder shinobi ispy etc"

"i ended up having to forcibly disconnect my phone from the wifi while the camera was trying to connect"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"no sd worked and you keep hearing the same sentence 'there is a problem with the sd card' and failed to format"

"however night vision is not great"

"i'm very impressed at the quality for such a low price"

"as expected the ir lights in night mode are no good as they bounce off the window blocking any image but day mode and some outdoor flood lights connected to a photocell fix my night viewing issue"

"however speaking through the app to the camera sounds a lot better"

"my only quibble is that it notifies you of every little movement"

"won't connect to alexa!"

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"image quality is very good but sound is poor & garbled speech generally unintelligible"

"also able to access from 3rd party ip cam software but without camera positioning"

"the camera could not retain memory positions"

"i have put a memory card in it so there are no subscriptions either"

"from the app on your phone if you are away from home"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"very cheap at £24"

"technically this is false"

"the audio recording sounds a bit poor"

"the other issue was that the camera appeared not to be recording clips on detecting motion"

"i would advise to ignore a 128gb and use a 32gb which gives a massive 4 5 24hour recording"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"the replacement is just a poor"

"at night turn off i fared less and use outdoor pir lights or as i do street lights!"

"the problem with this is if you wanted to quickly view all cameras you can't"

"the image looks cloudy and unfocused"

"it was hard choosing because some offer subscriptions or are quite expensive"

"full pan tilt zoom in 1080 hd for £25 tech is so good and cheap these days took me 2 mins to set it up and its great for wildlife watching as in here on the bird feeder or with night vision to see nocturnal ones later brill"

"no preview image of what triggered the cam could have been a cars headlight fox or an uninvited visitor fly tipping by your fence"

"also of forcing you to use an sd you can't even format the old sd you have forcing you to spend a large amount of money to try various brands of which at least with luck one will working"

"most cameras have a ring of at least 6 ir led's surrounding the lens this one only has a line of 4 relatively small leds which don't really give much illumination!"

"thankfully nothing ever did but i goes to show ensure you set up these cameras properly and maybe test them for a week in advance to iron out any kinks"

"i had bought this to use as a baby monitor but found in some houses we visited the wifi didn't stretch to the room and hence didn't work"

"so i bought 2 of these one for my dogs cage upstairs and the cage downstairs because my dog has had a major surgery where i need to see him tplo where he broke a ligament and these cameras have worked the charm they record when he is moving and when it hears sound and the night vision is brilliant i'm"

"if you plan on using it to monitor for an event like a take away delivery dont plan on doing it on an echo show or spot or firestick as it cuts off after about 5 mins its fine on the app though so again its down to low quality skill software"

"for the price it's not going to be beaten"

"the features of the camera are wonderful i wasn’t expecting much but now i have ended up buying a 2nd device"

"the only bit which is let down would be the microphone listening to what's going on through the phone app is almost unintelligible you have to be very close to the camera to understand what someone is saying"

"lastly a few times the camera has been offline the app said it was powered of but i checked the plug and the wifi which had no issues and i had to restart the camera which in theory isn't great when if suddenly something happened or if i didn't check i wouldn't have known"

"i have 2 and have both linked so i only need to swipe the picture on my phone to see the other camera"

"there is no option that your wifi is fine not the option that the camera is wrong"

"it is ok but it won't except the memory card i have tried 2 different cards and i just get an error message saying there is a problem with the card the cards both work in my tablet"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"however this also consistently failed after attempting to assign a location to the re added device as did every retry"

"also doesn’t connect to amazon echo dot 5 as stated"

"the app "feels" buggy unstable and immature certainly compared to it's kasa counterpart and in my humble opinion tp link would be better served by consolidating control of kasa and tapo products into their more mature kasa app and api and focusing on the kasa brand"

"it’s by far the worst i’ve seen it is so bad that it might as well not have the function"

"after that i’ve tried to reconnect the camera and got all kinds of errors possible it didn’t blink at all then it blinked but the app didn’t see the camera after few times resetting and powering off the app saw the camera but was unable to connect to wifi stating something is wrong with it i have other products by tapo and none of them ever complained about my wifi "

"and again the device eventually disappeared from the tapo app devices screen leaving me with no recourse but to reset re add it over and over again"

"as soon a it’s more than 6foot from the rooter it pretty much stops working we’ve a full mesh network with boosters and it’s terrible on this"

"i am trying to send it back but amazon only grants returns for a month before it makes you jump through hoops"

"can't really recommend as a security camera as no cloud storage meaning a burglar could simply steal the camera and there would be no record"

"i had problems setting up as could connect to camera as in guide but then kept failing part way through setup then i realised the following"

"that requires port forwarding on the router and this camera doesn't support that"

"even with the sd card installed the camera has a disgusting option that delete the entire motion notification log from the previous day"

"understand that as a security camera there can be a few issues with offline storage as the sd card can just be taken out of the camera can be smashed to bits along with the sd card but as this isn't the main reason for my purchase this doesn't bother me"

"there have been no real issues maintaining a connection and any connectivity problems are solved by exiting the program and opening again this only happens when i switch wifi signals on my phone now and then"

"would be alright for maybe 3 4 metres but anything more is terrible"

"if that's ok for you then really there's little to complain about"

"when motion detection is activated it makes a alarm noise to warn anyone that it is recording"

"so at the end you are stuck wasting a good hour each day going through clips recorded at various playback speeds to see what triggered the cam"

"i like that the sd card is hidden and not easily accessible if you don't know where to look for it"

"all the cheap other ones have issues with the software they use"

"playback for review is difficult as it captures so"

"poor show errors are confusing and contradictory"

"accessing recordings is good compared to others where i could never load recordings "

"i wanted to stream it to a desktop pc & expected that to be a little difficult but if you download the free ispy software it's hardly a problem since the camera is compatible with rtsp & onvif"

"this item may be sophisticated but when it fails the support instructions are misleading and the help desk are incompetent and do not know the product"

"both trigger separate high quality feeds to record and i make it so that if anyone steps on the front of our property the software beeps"

"the software tapo is very handy"

"this is not a first time to buy an indoor camera hopefully don’t broken after a year"

"not sure what i am going to do now?"

"for the price you really can't go wrong"

"however using the free software ispy i have imported the lower quality feeds for motion detection lower quality feeds have less weird video glitches if your camera has poor wifi connection and then i clone it so i have 2 smaller feeds one detecting the front yard another to detect the road"

"when i reinstalled it as an “existing configuration” it failed every time at the end with a black pop up that reads “the network is unstable"

"unfortunately the onvif profile it support doesn't not support ptz or rather pt since this camera has no zoom"

"pan and tilt work well no zoom capability"

"very disappointed!"

"only issue is that it is triggered mostly by cats despite having the ‘human only’ detection setting on"

"i removed an existing security light to replace it with the much more expensive ring floodlight cam"

"we had false alarm after false alarm simply not designed to trigger human movement only"

"the main problem is the internet connection falling means the camera does not work"

"the main problem is the internet connection falling means the camera does not work"

"update almost exactly two years later it has stopped working!"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"very annoying"

"only negative inwould say is the app could be better regards to how to use it"

"after the horrible experience i have had with this product i couldn't possibly justify paying for their plan"

"i installed two floodlight cams 1 week ago however the inability to de sensitise the movement sensors so that they don't constantly notify when either of my two cats enter the garden is extremely frustrating"

"poor value for money at £185 from amazon"

"there is almost a £50 increase with higher payments"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i've also had black screen corrupted video problems with some of the recordings"

"but can still be quite unreliable"

"especially disappointed with the wire connector block which is worst quality imaginable"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"absolutely useless"

"for some reason the stick up cam is the worst security product i've ever bought while the floodlight is easily the best"

"as others have commented the amount of room to connect house the wires is extremely restricted"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"it regularly does not respond well and it has started to completely miss events especially white vehicles"

"i cannot and do not rate or recommend ring at all and would suggest that anyone looking for security for their home find something that will offer just that because this product clearly falls short"

"i was worried the floodlights wouldnt light up much as near roof on my house"

"you can set the sensitivity & spy on cats & foxes hopefully never naughty burglars "

"not sure if fault of product or poor wifi signal in my home but i found it very difficult to connect camera and to get timely pictures"

"great idea average execution"

"i unfortunately had not seen all the other reviews reporting the same issue of the weak mounting base so when i installed my camera i had that one review in mind and took extra care not to tighten the screws too much"

"i do not deny that the manufacturer needs to review this potential disability sooner rather than later in an attempt to raise the ability of their product but in terms of market rivals it has few at this home security level that can boast better reception and transmission of data and quality of build"

"it's significantly worse in lower light conditions despite the spotlights "

"my only gripe is that the motion lights seems to switch on for random reasons in the middle of the night although there seems to be nothing there to set them off"

"it will only let you watch for 10 minute intervals at a time before it disconnects itself and you need to re connect which can take 10 to 20 seconds or just freeze up entirely"

"camera good fixing back box poor weak plastic that cracked when screwing to wall"

"it is very glitchy and you spend a lot of time watching spinning circles before you can watch any recordings and live view is near impossible to watch"

"the other major issue is the wifi range which is shockingly bad"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"thought i'd give the flood light a chance because i have a door bell which is fine however on the flood light thr live stream mode picture is very distorted but recordings are fine contacted ring and there are blaming the internet provider which is a bit of a joke really because nothing is wrong with"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"only niggle is that the snooze function only works for up to 6 hours"

"this is my only major irritation and i am working on an internet speed upgrade"

"the biggest issue with this product is the cheap plastic mounting bracket"

"disconnect the internet or interfere with the signal and the camera becomes useless"

"what i didn't know was there is a feature to turn on the light remotely so when i am returning home late at night i can turn the light on before arriving home"

"very very annoyed"

"however less than two years after purchase both led lights on this unit have failed"

"the back plate which attaches to the wall and to which the camera fixes was awkward to connect and i ended up breaking one of the screw points"

"only problem is you lose a lot of time stalking your neighbours and passers by"

"that's the first fault the second one is the build quality"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"having done all is this the unit seems stronger than it would have otherwise been but it's frustrating to think that a very expensive light is now installed with a broken backplate"

"a i did buy a netamo for home and it loses signal and is not as clear as this camera"

"the ring system is probably the most expensive and you do have to pay extra for cloud recording after the first 30 days other systems offer this at a lower cost"

"first problem was the cheap wall mounting plate which cracked on installation the connections could be much better designed as well"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"just make sure your broadband has capacity for it as it's wholly internet based which depending on how you look at it is a bit of a security flaw "

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the housing on mine cracked and broke immediately"

"seems this will be more hassle than its worth"

"then followed by another email from alan neighbor advocate at ring who offered 2 solutions: to send a replacement product or to have a phone call to help find a way to fix it"

"the plastic bracket warps very quickly and the space for wires is extremely small"

"still needs refinement expensive wifi links fail readily picture quality not hd quality laggy"

"in my experiance i have had to turn off notifications for both the flood light and stick up as you will get false alerts because of bugs and the like climbing over the camera i imagine they are drawn to the infrared lights strange though that they dont tend to climb on the doorbell one"

"funny how i am now having problems connecting to cameras is this because we did not pay subcription"

"additional tweaking is needed in settings as the motion sensor can be very happy straight out of the box"

"i will be seeking a full refund since this design fault doesn’t inspire me to get a replacement"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"it goes off when a cat walks past"

"pitty that this is such a weak point as the camera and light are good"

"i fitted my ring floodlight cam to the front of my property and it works fairly well with some annoyances "

"it was simply a matter of drilling two holes and connecting up the wiring"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"only negative inwould say is the app could be better regards to how to use it"

"the only minor gripes really with ring is the software could do with more granularity"

"setup was a breeze and the ability to turn off certain zones means that the light now only comes on when there is motion and not when the neighbours boiler exhaust is blowing"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"not impressed at all how such an expensive item could have this design flaw!"

"i’m delighted with the purchase as even though the wifi signal is weak having to travel through two brick walls it still functions perfectly"

"his camera has the same clarity as mine his records to sd card"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"the sensor for the lights is so overly sensitive that they are continually going off over nothing what so ever and even with the motion setting for them turned all the way down it will still trigger for something about 30 ft away"

"great little gadget"

"took 15 minutes to remove old light and install this wiring was very straight forward"

"major flaw in the design"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"a couple of top tips firstly if you have a spar rendered wall chip the stones off so that the surface is completely flat"

"our security is now compromised and ring should feel lucky there’s not a personal injury claim here as it could have fallen on somebody and it’s a heavy piece of kit!"

"ironically it doesn't set the floodlights off when you're reversing your car onto your drive though they just come on once you've gotten out of your car which is a major pain!"

"works if your subject person stays still useless if they move"

"i used a flexy conduit to screw the cable into the top front of this light rather than to go through the rubber bung behind it"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"no explanation received"

"their position can't be adjusted the quality of video is poor so you can't see reg plates or people's faces unless within 2m"

"the resulted in too much pressure on the tightening bolt causing it to pull through the plastic backplate rendering the product unusable"

"the ring software is brilliant the lock collars are a real annoyance for something this pricey i nearly sent my second one back luckily they came loose 😏 good luck and ring make better mounting plates and lock collars!"

"disconnects from wifi constantly even with very good signal hit and miss whether live view will work lights mind of their own i’ve turned them off permanently "

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"the only criticism i have is i wish the floodlight itself was brighter overall its a product that just gets better with software updates to the app"

"only issue has been as it relies on wifi it has cut out a few times or not connected as quickly as expected unlike my ring elite which is hard wired"

"ring support isn't the best and chatting to them online can be painstaking hopefully they will keep releasing updates on the app to support the floodlight better i don't mind paying the subscription as long as it works!"

"lastly the "siren" is fairly quiet and therefor more a gimmick rather than a useful feature"

"no response from ring very poor"

"if you're mildly competent installing this in place of your existing flood light won't be too much trouble for you seeing as you probably only need to drill two holes and connect up three wires"

"i’ve found this product very easy to install however it’s of poor quality"

"the light tightening screw could not be tightened probably a few turns too short so one of the light could not be positioned correctly and just hanging worthless"

"have found a work around for when i come home late using the app i can turn the lights on from the train so i can see to get to the front door"

"cheap plastics badly designed electrical box too small make installation unnecessarily hard"

"there has also been a few occasions where it has even told me that i have no devices connected and can take some time for it to rectify itself"

"or change the length of each video segment which is restricted to one minute?"

"first camera turned up with insulated wiring connectors missing meaning that bare mains wires had been left just twisted together in the back box"

"the only slight negative was that adding a second device results in the annual cloud cost to increase from €30 to €100 as i had assumed adding a second device would just double the cost"

"unfortunately hermes have not returned it to amazon nearly three weeks after it was dropped off with them"

"unfortunately the tightness of the screws i thought was right was already too much for the base plate and it broke"

"must have very good wifi or this will not work"

"the latest update has left it failing to activate a number of times and its become frustrating"

"very annoyed at this stage"

"installation is a total pain with very small space for the wires and all the screws made from so soft materials that they are practically useless"

"i had the ring door bell pro hard wired and added the spot light for the back garden also hard wired "

"a bit too much plastic but hopefully should be hardwearing"

"this is a well designed product but the combination of bad instructions and shortcomings with ring support make it seem less attractive"

"this is due to the back fixing plate being made from cheap plastic"

"now this one has condensation in the sensor can't be bothered to replace again it doesn't seem to affect it"

"lastly you need a solid wi fi signal otherwise nothing works"

"delay in app activation"

"i still think it is totally overpriced as some no name vendors offer similar cameras for almost a 10th of the price"

"can't fault customer service either"

"only awkward bit was getting the direction set up on lights"

"they've made it as simple as possible but its still flipping fiddly to wire up when you are half attached to a wall up a ladder"

"the most annoying thing is small spiders can set it off if in front of the camera & also i found it was going off at night when it was raining heavy!"

"delayed notifications by about 5 seconds"

"with a limited 1 year warranty and an alleged 10 year life on the led bulbs we are feeling properly ripped off by ring"

"the €100 charge covers unlimited devices however should you wish to add them later"

"**this fundamental flaw negates the benefit of a microphone and speaker ***likewise youre not going to activate a siren if you cannot see a threat coming"

"dimming feature could be useful"

"even with the extension of my wifi to the back of my house the signal outside at the height of the camera is not great so the ring floodlight cam does loose connectivity occasionally"

"flood light very bright which is perfect for my needs given the lack of street lighting and acts a deterrent for unwanted persons"

"this one went on the rear of the house and provides a good view of the back garden and the surrounding fences"

"ring are 1 of the best on the market i've bought in to it all now can be exspenize but buy cheap buy twice keep checking amazon for deals as the price does drop you can also pay in installments now over 5mths no credit checks no interest win win big tip you need to have good upload speed for this to workproper around 2 mb worth every penny guys buy buy buy"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"it makes installation a nightmare"

"in addition when i attempted to attach the security light to the backplate found that it wasn't strong enough to take the weight of the heavy camera and lights so like others found that the backplate cracked and broke not being fit for purpose"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"still the cam told me that the wifi signal was weak"

"i also have a ring doorbell this floodlight cam is much better quality video and has much better motion zone control"

"i have mine connected to a ring chime i have complained about this they told me that i need the chime pro now £50!"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"the old light was 55watts and although it put out a lot of light this ring floodlight puts out a similar amount of light"

"its been a few days that this ring floodcam is installed and i must say its superb"

"i’ll shop elsewhere!"

"i really like the product but is not without some issues"

"the flood lights are weak"

"customer service not great from ring so recommend you buy this directly from amazon as they accepted the return and replacement with no bother whatsoever reassuring at this price"

"i have sent emails regarding this but as yet still no reply"

"watch the alignment of the holes in the base for mounting on the wall bizarrely they're not horizontal so use the up arrow to make sue its fitted level"

"i added this to my existing ring doorbell and another floodlight cam already installed on my drive"

"unfortunately this isn't the first time this sort of problem has occurred"

"the internet so i just seem to be going in circles really"

"my only problem is the internet connection which can be weak at peak times"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"i gave it low rating because of this be low price drop in ring flood cam from £249 to £199 monthley payment £249 at £49"

"i have no idea what to do with it now and did not find any help at the ring website too"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"bracket has broken already and cannot find a replacement to purchase anywhere"

"i spoke with ring and they said it was faulty"

"the only small problem that i face is a short lag in notification after months of use"

"the wifi signal on the light is so poor that i had to phone the ring helpline to help me get the thing set up they were great by the way "

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"finally i just wanted to chat on line with a support person but can't find any way to do this so again this just piles on the frustration"

"i was pleased when my security camera arrived but it was not set properly and when i went to adjust the angle of the lights half of the screw fell out but not sure if it was a faulty camera"

"tried calling ring customer service who gave no answer as to why it does that"

"mine broke and i have been waiting 6weeks for a replacement and wasted at least 2hrs between calls and emails to support"

"the only slight drawback is the time lag between someone standing near it and the motion alert and video recording starting"

"it kept telling me there was no connection when the wifi router was about 6 foot away from the floodlight and the troubleshooting videos from ring were next to useless hence the 3 star rating"

"great device but installation not a quick job"

"this is the 3rd ring product i have purchased"

"only by ring if you have good strong wifi in your house i live in an old farmhouse with 3ft think wall and it's not great"

"retrieving cloud footage is a bit slow granted that there is a lot of data stored and it depends on your connection speed which can have an impact i'd still say it's a bit slow"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"this item was faulty"

"my only slight grumble was that i did find adding the ring device to my subscription to ensure that recordings are stored in the cloud was difficult"

"camera did not work"

"still on the matter of the app i was watching through my detected motions for the day and for some reason nothing past 5pm would load"

"the ring customer service live chat was very poor and showed very little interest in resolving any issues"

"i have tried various combinations of sensitivity settings and set to people only settings to no avail"

"doorbell its picked up motion and video so it's like a fall bac"

"the lights are quite sensitive and go on when there appears to be nothing triggering it but i prefer that to not coming on when there’s a trigger"

"nest offers permanent recording i do not need this but it would be nice to have the option"

"a very disappointing purchase and ultimately a return"

"what’s there not to like?"

"according to the description and technical specifications i expected them to accommodate small animals which they don't"

"have contacted ring and they were no help"

"i tried to return it but the return period has passed i live in kuwait and by the time i received i had about a week to install and check"

"who knows but it wouldn’t surprise me"

"i have noticed that my wife's iphone gets quicker response than my android but this is a matter of seconds and maybe down to the age of my mobile phone as opposed to her brand new iphone"

"with ability to talk to delivery drivers or intruders is definitely a deterrent and makes the wife feel safer and more secure whilst away on business"

"if you don't currently have a light wired outside i probably would recommend you hiring an electrician this installation process is the exact same as a normal floodlight install so any semi competent electrician will be able to install this if they say they don't know how to install it say the wiring is the same as a bog standard floodlight and they'll be good to go "

"through the cavity then it’s not such an issue as once connected you can pull the wire from the other side"

"edit changed my review as the camera has decided it doesn’t want to connect to my wifi extender anymore i even tried another extender and that didn’t work it will connect straight to router sometimes the tech support suggested buying the ring chime wifi extender 🙄 can they release an update to only accept ring extender?"

"bad design as water can be seen collected at the bottom of the pir"

"it takes so long to connect to the stream that if there was anyone doing something they shouldn't on your property they would be gone before you could see them"

"bit of a tricky install for beginners maybe"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"i would like the option to be able to have the siren go off automatically in certain circumstances but there isn't an option"

"these are quality cameras that still have a few issues"

"my wifi was not fabulous so camera was a bit patchy"

"cars driving across the view are fine but cars driving towards it outside the defined monitored area seem to confuse it"

"again this is only a small fee which can be paid monthly or yearly"

"in summary it’s a great product but severely let down by terrible wifi range"

"this item is pointless!"

"also the echo show i expected to switch to ring when motion detected but this didn’t happen either"

"so although the concept of the floodlight cam is fantastic it’s heavily let down by its quality"

"generally ok but can be slow to capture motion"

"i tried to reset it by pressing the button for 30 seconds and more but it never did reset"

"so i give it 2 stars and i wouldn't buy one again"

"and if like myself you have the ring video doorbell you can also link the two devices in the app"

"other price days after the on i bought flood cam £199"

"had this item18 months light gone not happy"

"on tightening the small black nuts onto the silver thread has there was no resistance telling me when to stop the silver thread broke off from its back base"

"still rated at 5 stars as the false alarm thing is a necessary evil i suppose"

"the floodlight camera can be as great as it wants to be if you can't safely fix it it's no good to anybody"

"the plactoc holding bracket is soo weak that it broke instantly"

"eventually i had no other choice but to take the existing fittings completely out of the backplate and screw the light fitting straight into the wall and through the broken backplate using long screws and rawl plugs to hold it into position so wasn't able to use the more aesthetically pleasing colour matched one's provided"

"couple more options to try but i’m slowly losing my mind and will return as faulty once i’ve exhausted all options"

"3 weeks later i still haven't heard anything or received a replacement base so now i have no option but to return to amazon and wait further"

"i have bt ftth so 300mb down 45mb up speeds which i hit all over the house and most of the garden"

"it now wont enter set up mode wont reset nothing"

"it was such a headache"

"still not resolved"

"i have a ring doorbell and chime pro which is the same chim pro didn't make wifi any better so don't bother with it"

"the motion sensor is a bit difficult to get right"

"we have lots of low level crime in our area cars broken into low lives breaking into homes sheds robbed ectc so sending cuts of these bums caught in the act via the app to the police is another way of getting these people behind bars!"

"my problems started whilst trying to fit the cheaply made plastic backplate"

"the metal bolts pull through and snap the plastic riser off the back plate"

"the motion sensor can see a cat at 4am but sometimes misses a full grown adult"

"50 per month for this option otherwise the camera is pretty much pointless unless you are continually watching it 24 hours 7 days a week!"

"would have rated 6 out of 5 stars if not for this firmware issue that i have had to face multiple times"

"5mb s upload speed not superspeed broadband and the video is always stuttering"

"i already have the ring alarm system but wanted a belt and braces approach with outdoor cctv"

"the other major issue is the wifi range which is shockingly bad"

"as a wifi connected devices it's junk"

"the app very often becomes non responsive especially when pressing the back button on my device instead of the back button in the app most times requiring you to either wait for it or force close and re open"

"the only small problem that i face is a short lag in notification after months of use"

"as it is if you are busy and can't view live then it is a waste"

"edit dropped it down to a 1 star due to the continued poor performance of the app also"

"well i guess i should of done some more research on the product before purchasing because it doesn't really suit my needs"

"if you live in the typical cramped uk home then you may find it hard not get light or motion triggers from neighbours especially at the front so plan carefully where best to site the camera"

"mounting plate it weak as hell so be careful when tightening up why can’t this be metal not plastic?"

"even if you didn't already have an outdoor light i can't see the installation being particularly troublesome"

"bit fiddly to install as there is no allowance in the back body of the light for any excess cable but once this has been overcome fitting and commissioning of the unit was very simple and the app is very user friendly"

"also they ask for credit card details in case one does not return the broken unit in which case one is charged the full retail price"

"then theres the excuse of demand eh!"

"upon fitting i noticed that the one fixing screw that holds the lamp unit to the mounting plate was broken and so wasn't able to hold the lamp in place"

"the ring flood cam is wicked will be getting another one grate videos n wicked lighting"

"could be fantastic but after several hours spent mounting running power cables and drilling holes in walls i returned it several days later"

"it has shorn off from the bolt see photos due to the weight"